We are always happy to address your concerns or questions. Below are some of our most commonly asked
support inquiries. For all other inquiries, please use our contact form below.
How do I find out my Username and Password?
How do I close a listing/group of listings early?
How do I change/edit a listing?
How do can I relist an item or group of items quickly?
Do you offer a bulk-listing feature?
How can I add pictures to my listings?
The seller has not contacted me, how long should I wait?
Do you charge listing/commission/placement fees?
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Q) | How do I close a listing/group of listings early?
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A) | All features for listing management, including the ability to close listings early,
can be accessed from the "Account Master" feature. There are
links to the Account Master on the navigation bar of auctionaddict.com at the top of every page.
Selecting "Your Account" will take you to the login page. From the login page, enter your
username, password, and then select the "Display/Manage/Edit/close open listings: " checkbox. You will be taken
to an account management page that allows you to close either individual items or groups of items simultaneously.
Additional listing management features can be found at our customer service page.
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Q) | How do I change/edit a listing?
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A) | All features for listing management, including the ability to edit and recategorize listings,
can be accessed from the "Account Master" feature. There are
links to the Account Master on the navigation bar of auctionaddict.com at the top of every page.
Selecting "Your Account" will take you to the login page. From the login page, enter your
username, password, and then select the "Display/Manage/Edit/close open listings: " checkbox. You will be taken
to an account management page that allows you to manage your listings.
Additional listing management features can be found at our customer service page.
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Q) | How do can I relist an item or group of items quickly?
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A) | All features for listing management, including the ability to edita nd relist as well as rapid-relist,
can be accessed from the "Account Master" feature. There are
links to the Account Master on the navigation bar of auctionaddict.com at the top of every page.
Selecting "Your Account" will take you to the login page. From the login page, enter your
username, password, and then select the "Display/Relist/Review closed listings you have offered: " checkbox. You will be taken
to an account management page that allows you to relist.
Additional listing management features can be found at our customer service page.
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Q) | Do you offer a bulk-listing feature?
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A) | Of course! Using our bulk lister will save you tons of time if you have
a large number of listings you would like to add. Visit our bulk lister page for details.
Additional listing management features can be found at our customer service page.
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Q) | How can I add pictures to my listings?
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A) | AuctionAddict.com Recommends Imagehost.com for auction image hosting. They have complete instructions at their web site.
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Q) | The seller has not contacted me, how long should I wait?
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If you have not heard from the seller within 3 business days, you may consider the transaction void.
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Q) | Do you charge listing/commission/placement fees??
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No. There are no listing, commission or placement fees.
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